NOVEXA ("we", "us", or "our") respects the privacy of our investors and users ("you"). This Privacy Policy details the types of personal and operational information we collect through our manual investment web application, how that information is safeguarded, and how you can exercise your privacy rights.
We gather only the data required to securely maintain your account, verify manual bank deposits, execute manual cashouts, and maintain the immutable transactions ledger.
When you register for an account, we collect your full legal name, email address, telephone contact number, and referral association. Passwords are cryptographically salted and hashed through Supabase Authentication; plaintext passwords are never stored or accessible by personnel.
Each transaction record—including manual deposit requests, investment activations, daily midnight yield accruals, referral commission distributions, and withdrawal requests—is stored as an immutable audit record with timestamps, before/after balances, and unique reference codes.
For session security and fraud prevention, we automatically capture standard telemetry including browser type, operating system, approximate geographic IP location, and token refresh activity during login sessions.
Your information is utilized solely to operate platform infrastructure: managing user balances, executing idempotent midnight interest calculations, delivering account notifications, verifying manual deposit receipts, and resolving customer support tickets.
All authenticated sessions are governed by JSON Web Tokens (JWT) verified server-side through Row Level Security (RLS) policies. Users are strictly isolated so that no investor can access or modify another user's financial profile.
When you initiate a manual bank transfer deposit, you supply the depositor name, bank transaction reference, and optional payment proof screenshot. These records are reviewed strictly by administrative personnel to confirm inflow before wallet balances are credited.
Withdrawal requests require your beneficiary bank name, 10-digit account number, and account title. This information is utilized exclusively by compliance officers to dispatch manual bank transfers. In general dashboard displays, bank account numbers are partially masked for privacy.
Our 3-tier partner referral structure tracks relationships at Level 1, Level 2, and Level 3. In the referral dashboard, downline members' identities are displayed using masked formats (e.g. Chukwuma A.) without exposing their emails, phone numbers, or wallet balances.
We do not use invasive advertising tracking cookies. We utilize browser LocalStorage exclusively to maintain your authenticated session token and preserve UI preferences such as balance privacy toggles across browser tabs.
We send account notifications regarding deposit approvals, cashout dispatch updates, daily yield settlements, and system maintenance directly to your dashboard alert center.
Financial ledger records, deposit submissions, withdrawal receipts, and cron logs are preserved indefinitely to maintain mathematical solvency audits and satisfy financial integrity requirements.
We do not sell, rent, monetize, or trade your personal or financial data to third-party advertisers or commercial data brokers under any circumstances.
Our application operates using enterprise cloud infrastructure providers including Supabase (PostgreSQL hosting, storage, and authentication) and Vercel (frontend deployment and scheduled edge triggers).
You possess the right to inspect your personal profile data, request corrections to your contact phone number or legal name via the profile editor, and request account deactivation through the Support Desk.
All network traffic is encrypted via Transport Layer Security (TLS 1.3). Database tables are guarded by PostgreSQL Row Level Security (RLS), and balance adjustments are restricted to atomic server-side stored procedures.
NOVEXA is strictly engineered for individuals who are at least 18 years of age. We do not knowingly enroll or process data belonging to minors.
We reserve the right to revise this policy to reflect platform upgrades. Any revisions will be published immediately on this page with an updated operational date.
For questions or privacy inquiries, contact our compliance team through the Support Center on your dashboard or via our official email desk at support@novexa.com.